Terms of Service

Effective Date: July 18, 2026  |  Last Updated: July 18, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Chuy's ("Company," "we," "us," or "our"), the owner and operator of the website located at chuysrestaurant.rest (the "Website") and all associated services, platforms, and digital properties.

By accessing, browsing, or using this Website in any manner — including but not limited to placing orders, making reservations, subscribing to promotional communications, or simply viewing content — you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference.

If you are using this Website on behalf of an organization, employer, or other legal entity, you represent and warrant that you have the full authority to bind that entity to these Terms. In such case, the terms "you" and "your" shall refer to both you individually and the represented entity.

We reserve the right to update, modify, or replace these Terms at any time. Continued use of the Website following the posting of any changes constitutes acceptance of those changes. It is your responsibility to check this page periodically for updates.

2. Description of Services

Chuy's is a food service establishment operating within the United States. Through our Website at chuysrestaurant.rest, we offer the following services and features:

• Online Menu Browsing: Users may view our current food and beverage menu, including descriptions, ingredients, pricing, and available customization options.
• Online Ordering: Eligible users may place orders for pickup, dine-in, or delivery (where available) through our digital ordering platform.
• Table Reservations: Users may submit requests to reserve tables at participating Chuy's locations.
• Catering Services: Information about catering options, event packages, and group dining arrangements may be accessed and requested through the Website.
• Promotional Programs: Users may opt into loyalty programs, email newsletters, promotional discounts, and special offers made available from time to time.
• Gift Cards: Digital and physical gift cards may be purchased through the Website where this functionality is available.
• Customer Support: Users may contact our team through the Website's communication features for assistance with orders, reservations, or general inquiries.
• Informational Content: General information about our restaurants, locations, hours of operation, nutritional information, and company news.

Chuy's reserves the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice, and without liability to you. The availability of specific services may vary by location.

3. Eligibility and User Accounts

To use certain features of our Website, including placing orders or accessing loyalty program benefits, you may be required to create a user account. By creating an account, you represent and warrant that:

• You are at least 18 years of age, or the age of legal majority in your jurisdiction;
• You have the legal capacity to enter into a binding agreement;
• All registration information you submit is truthful, accurate, current, and complete;
• You will maintain the accuracy of your account information and update it as necessary;
• You are not barred from receiving services under the laws of the United States or any applicable jurisdiction;
• Your use of this Website does not violate any applicable law or regulation.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately at [email protected] of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account information.

4. User Obligations and Prohibited Activities

As a condition of your use of this Website, you agree to use our services only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws. You further agree not to:

4.1 General Prohibited Conduct

• Use the Website in any way that violates any applicable federal, state, local, or international law or regulation;
• Transmit any unsolicited or unauthorized advertising or promotional material, including any form of "spam";
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which may harm Chuy's or users of the Website;
• Use the Website for any commercial purpose not expressly authorized by Chuy's in writing;
• Collect or harvest any personally identifiable information from the Website without express authorization;
• Use the Website to transmit any material that is defamatory, obscene, threatening, harassing, or otherwise objectionable.

4.2 Technical Prohibited Activities

• Attempt to gain unauthorized access to any portion of the Website or any server, computer, or database connected to the Website;
• Attack the Website via a denial-of-service attack, distributed denial-of-service attack, or any other form of technological attack;
• Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission;
• Introduce any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material;
• Attempt to decompile, reverse engineer, disassemble, or otherwise derive the source code of any software component of the Website;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices on the Website or its content.

4.3 Ordering-Related Obligations

• You agree to provide accurate and complete information when placing orders, including delivery addresses, contact information, and dietary requirements;
• You agree that all orders placed through the Website constitute a binding offer to purchase, subject to acceptance by Chuy's;
• You agree not to place fraudulent, fictitious, or malicious orders;
• You agree not to abuse refund, discount, or promotional systems through deceptive practices.

Violation of any of these obligations may result in immediate termination of your access to the Website, cancellation of pending orders, and potential legal action.

5. Intellectual Property Rights

The Website and its entire contents, features, and functionality — including but not limited to all text, graphics, logos, photographs, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof — are owned by Chuy's, its licensors, or other providers of such material and are protected by United States copyright, trademark, patent, trade secret, and other intellectual property laws.

All trademarks, service marks, trade names, logos, and trade dress ("Marks") displayed on the Website are registered or unregistered trademarks of Chuy's or its licensors. Nothing contained on this Website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Mark displayed on the Website without the prior written permission of Chuy's or the applicable third-party owner.

5.1 Limited License

Subject to your compliance with these Terms, Chuy's grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial purposes. This license does not include:

• Any resale or commercial use of the Website or its content;
• Any collection and use of any product listings, descriptions, or prices;
• Any derivative use of the Website or its content;
• Any downloading or copying of account information for the benefit of another merchant;
• Any use of data mining, robots, or similar data gathering tools.

5.2 User-Submitted Content

If you submit, post, or transmit any content to the Website, including reviews, comments, photos, or suggestions ("User Content"), you grant Chuy's a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content. You represent and warrant that you own or have the necessary rights to grant this license and that your User Content does not infringe any third-party rights.

6. Online Ordering and Payment Terms

When placing orders through our Website, the following terms apply:

6.1 Order Placement and Acceptance

All orders submitted through the Website are subject to acceptance by Chuy's. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity. An order is not confirmed until you receive an order confirmation via email or through the Website interface.

6.2 Pricing and Fees

All prices displayed on the Website are in U.S. dollars (USD) and are subject to applicable federal, state, and local taxes. Prices are subject to change without notice. Delivery fees, service charges, and gratuity (where applicable) will be disclosed prior to order completion. Any applicable sales tax will be calculated based on the delivery or pickup location and added to your total.

6.3 Payment Processing

We accept major credit cards, debit cards, and other payment methods as indicated on the Website. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge the full order amount, including taxes and applicable fees, to your chosen payment method. All payment transactions are processed through secure third-party payment processors. We do not store full payment card numbers on our servers.

6.4 Refunds and Cancellations

If you are dissatisfied with your order or experience any issue with your food or service, please contact us at [email protected]. Refund eligibility will be determined on a case-by-case basis in accordance with our Refund Policy. Orders that have already been prepared may not be eligible for cancellation or refund. All refund requests are subject to verification and approval by Chuy's management.

7. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, SERVICES, PRODUCTS, AND FEATURES OFFERED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CHUY'S EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE.

7.1 Nutritional and Allergen Information

While we make reasonable efforts to provide accurate nutritional and allergen information on our Website, we cannot guarantee that such information is free from errors or that menu items will be free from cross-contamination with allergens. Customers with food allergies or dietary restrictions are strongly encouraged to speak directly with a restaurant staff member before ordering. Chuy's shall not be liable for any adverse reactions resulting from undisclosed allergens or inaccurate nutritional information.

7.2 Third-Party Links and Services

The Website may contain links to third-party websites or services that are not owned or controlled by Chuy's. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHUY'S, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or anticipated savings;
• Loss of data or information;
• Loss of business or goodwill;
• Costs of substitute goods or services;
• Personal injury or property damage arising from your access to or use of our services;
• Any unauthorized access to or use of our servers or personal information stored therein;
• Any interruption or cessation of transmission to or from the Website;
• Any bugs, viruses, or other harmful code that may be transmitted through the Website.

IN ALL CASES, CHUY'S MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING UNDER THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO CHUY'S IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

9. Indemnification

You agree to defend, indemnify, and hold harmless Chuy's and its officers, directors, employees, agents, licensors, service providers, subcontractors, suppliers, successors, and assigns from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website, including any data or content you transmit or receive;
• Your violation of any rights of a third party, including intellectual property rights, privacy rights, or contractual rights;
• Your violation of any applicable federal, state, or local law or regulation;
• Any User Content you submit or post to the Website;
• Your fraudulent, negligent, or intentional misconduct;
• Any misrepresentation made by you in connection with your use of the Website.

Chuy's reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of Chuy's.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which the relevant Chuy's location is situated, without regard to any choice of law or conflict of law rules or provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Website that is not subject to the arbitration provisions set forth herein shall be instituted exclusively in the federal courts of the United States or the courts of the applicable state, and you hereby submit to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such proceeding in such courts.

These Terms are subject to compliance with applicable federal law, including the Federal Trade Commission Act (15 U.S.C. § 45) and all applicable FTC regulations governing unfair or deceptive acts or practices. Where applicable, users in California have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and all relevant California consumer protection statutes.

11. Dispute Resolution and Arbitration

11.1 Informal Resolution

Before initiating any formal dispute resolution procedure, you agree to first contact Chuy's at [email protected] and provide a written description of the dispute, your proposed resolution, and your contact information. The parties agree to make good faith efforts to resolve any dispute informally within thirty (30) days of the notice being received.

11.2 Binding Arbitration

If informal resolution is unsuccessful, you and Chuy's agree that any dispute, claim, or controversy arising out of or relating to these Terms, the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Website or services (collectively, "Disputes") will be resolved by binding individual arbitration rather than in court, except that either party may bring claims in small claims court if they qualify.

The arbitration shall be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitrator shall have exclusive authority to resolve any Dispute, including any claim that all or any part of this arbitration agreement is unenforceable.

11.3 Class Action Waiver

11.4 Exceptions

Notwithstanding the above, the following disputes are not subject to binding arbitration: (a) disputes involving claims of intellectual property infringement; (b) claims seeking emergency injunctive relief to prevent immediate harm; and (c) claims that may not be subject to arbitration as a matter of applicable law.

12. Term and Termination

These Terms of Service shall remain in full force and effect while you use the Website or maintain an account with us. Chuy's reserves the right, in its sole discretion, to:

• Terminate or suspend your account and access to the Website at any time, with or without cause or notice;
• Refuse service to any user for any reason;
• Remove or refuse to post any User Content for any reason;
• Take appropriate legal action against any user who violates these Terms.

You may terminate your account at any time by contacting us at [email protected] with a written request for account deletion. Termination of your account does not relieve you of any obligations or liabilities that arose prior to termination.

Upon termination of your account or access to the Website, all provisions of these Terms which by their nature should survive termination shall remain in effect, including but not limited to: intellectual property provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

13. Changes to Terms of Service

Chuy's reserves the right to revise, amend, or replace these Terms of Service at any time, in our sole discretion. When we make changes, we will:

• Post the updated Terms on this page with a revised "Last Updated" date;
• Where required by applicable law, provide advance notice of material changes via email or prominent Website notification;
• For significant changes, require affirmative re-acceptance of the updated Terms before continued use of the Website.

Your continued use of the Website after the effective date of any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the modified Terms, you must discontinue use of the Website immediately.

14. Electronic Communications

By using our Website or sending us emails, you consent to receive communications from us electronically. We may communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, to the extent permissible under applicable law.

If you have opted into our promotional email communications, you may unsubscribe at any time by clicking the "unsubscribe" link included in each marketing email or by contacting us at [email protected]. Transactional and service-related communications are not subject to opt-out restrictions.

15. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and safeguard your personal information. By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.

We are committed to protecting the privacy of our users in compliance with applicable United States federal and state privacy laws. Users located in California have specific rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know about personal information collected, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. Please refer to our Privacy Policy for full details.

16. Accessibility

Chuy's is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards. If you experience any difficulty accessing content on our Website, please contact us at [email protected] so that we may assist you and address any issues.

17. Force Majeure

Chuy's shall not be liable for any failure or delay in performance of its obligations under these Terms resulting from causes beyond its reasonable control, including but not limited to: acts of God; natural disasters; pandemic or public health emergency; governmental actions or restrictions; war or terrorism; labor disputes or strikes; power outages or telecommunications failures; fire or flood; or any other event beyond our reasonable control ("Force Majeure Event"). In the event of a Force Majeure Event, Chuy's obligations shall be suspended for the duration of such event.

18. Waiver

No failure or delay by Chuy's in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No single or partial exercise of any right, power, or remedy shall preclude any other or further exercise thereof or the exercise of any other right, power, or remedy. A waiver of any breach of these Terms shall not be deemed a continuing waiver or a waiver of any subsequent breach.

19. Severability

If any provision of these Terms of Service is held by a court of competent jurisdiction or an arbitrator to be illegal, invalid, void, unenforceable, or inapplicable to any person or circumstance, such provision shall be deemed severed from these Terms to the minimum extent necessary to make the remaining Terms enforceable. The remaining provisions of these Terms shall continue in full force and effect without interruption.

The parties agree that the court or arbitrator shall endeavor to give effect to the original intent of the parties as closely as possible when determining a replacement provision, and that the invalidity of any provision shall not affect the validity or enforceability of the remainder of these Terms.

20. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or guidelines published by Chuy's on the Website, constitute the entire agreement between you and Chuy's with respect to your use of the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to the Website.

These Terms may not be modified, amended, or supplemented by any verbal communication. Any modifications to these Terms must be made in writing and, except as provided in Section 13 above, require the express written consent of an authorized representative of Chuy's.

21. Assignment

You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of Chuy's. Chuy's may freely assign or transfer these Terms, in whole or in part, without restriction. These Terms shall be binding upon and inure to the benefit of the parties, their successors, and permitted assigns.

22. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information below:

We aim to respond to all inquiries within five (5) business days. For urgent matters relating to food safety or immediate customer service concerns, please contact us directly by phone during regular business hours.